Shipping Policy

About delivery services zone

Our delivery services are currently only available to locations within the continental United Arab Emirates and Saudi Arabia.

2.Shipping Information

  Order Handling Time

2-3 Working Days (Sat-Sun)

Transit Time

4 - 7 Working Days (Sat-Sun)

Order Cut-Off Time

10.30 PM 

Shipping Cost





united arab emirates and saudi arabia



About tracking detail

After your order is shipped, we will immediately send an email confirmation containing the tracking number. Sometimes the shipment will be delayed for updates, please don’t worry.

After receiving the order tracking number, you can inquire on the international logistics website at https://(Company Name).com/track-order/ to track the status of your order, if still is not more than five working days logistics update record, please send an email to help you to query the detailed order information.


About cancel order  

Please review our return policy.


For further inquiries:

If you have any further questions, please contact our customer services at:


Trade name:  بسمة العطور للتجارة Perfumes Smile Trading

Business Email :

Business Address: 105 - Deira - Al Sabkha - Dubai - United Arab Emirates

Phone Number : +971 422 622 68

Business hours: Sat- Sun (9.30 AM - 10.30 PM )